Solutions Engineer · Austin, TX

Rich Poulton

IT Asset Management & Security · Mid-Market & Enterprise Pre-Sales

I help IT and security teams see their environments clearly — and make the case internally for tools that actually solve problems. I run the full pre-sales cycle: discovery, demos, POCs, and competitive positioning.

Rich Poulton
Austin / Leander, TX  ·  Open to Remote & Hybrid Roles

30-Second Read

Who I Am

Current Role

Solutions Engineer at Lansweeper — an IT asset management platform serving mid-market and enterprise IT and security buyers.

What I'm Good At

  • Technical discovery & qualification
  • Live product demos & POC management
  • Competitive positioning & battlecards
  • GRC, CAASM, and ITAM storytelling

Target Roles

Solutions Engineer, Sales Engineer, or Pre-Sales Architect at a security, ITAM, or observability platform — mid-market to enterprise segment.


Pre-Sales Craft

How I Work

Discovery

I find the real problem behind the stated one — connecting IT asset visibility gaps to security risk, compliance exposure, and budget justification.

Demos & POCs

I tailor every demo to the buyer's environment and run structured POCs with clear success criteria so champions can sell internally.

Competitive Positioning

I've built detailed battlecards against Axonius, Claroty, Nozomi, and others — grounding differentiation in how buyers actually evaluate tools.

Technical Storytelling

I translate platform capability into business outcomes for IT directors, CISOs, and procurement — without losing the technical credibility of the room.


Selected Work

Accounts & Deliverables

🏭

Global Tire Manufacturer — Manufacturing Security POC

Built a full competitive battlecard scoped to OT/IoT asset visibility in a large-scale manufacturing environment. Developed discovery framework to surface unmanaged device risk across plant floor networks.

🏥

Senior Living Operator — Enterprise Discovery Prep

Produced a pre-call briefing for a 100+ property senior living operator, including per-stakeholder profiles, environment assumptions, and tailored ITAM talking points for the IT and compliance buyer.

📋

Axonius Competitive Battlecard

One-page CAASM vs. ITAM positioning document grounding Lansweeper's differentiation in real buyer evaluation criteria — agent vs. agentless, data depth, total cost, and time to value.

🔗

Atlassian Partnership — AIOps & ITAM Integration

Analyzed Lansweeper's Atlassian partnership announced at Team '26, including Rovo/MCP connectivity and Common Data Model implications — translating ecosystem strategy into SE discovery questions and demo flows.

Skills & Platforms

IT Asset Management CAASM GRC Positioning OT / IoT Security Lansweeper Axonius ServiceNow Atlassian / Jira Active Directory Windows Server Linux Network Discovery SQL API Integrations Salesforce / CRM Pre-Sales Methodology POC Management Competitive Intelligence
Cisco CyberOps Associate (200-201) CompTIA Security+ (in progress)